By using the latest technology and network of technicians located throughout Australia, Easy Living Home Elevators is able to offer the fastest guaranteed response rate to emergency calls in the residential elevator market. This service offered by Easy Living Home Elevators is second to none, providing peace of mind.

The capability of tracking every vehicle no matter where it is means that Easy Living Home Elevators is always able to dispatch the nearest technician, providing a more coordinated and efficient response service that keeps everything running smoothly.

As soon as a customer call comes in, our service centre can instantly match the nearest and most appropriate technician to the job, and provide an estimated arrival time, providing immediate peace of mind for our customers.

The NavMan is a natural addition to our already high level of customer service. We don't offer in-cabin self rescue. We consider In cabin self rescue systems as an admission that if ever need a service visit...response times are so low that you're on your own. Passenger entrapments with our products is extremely rare. Should the unthinkable happen, we would never ask a customer in need to get themselves out. We're there for you in the shortest time thanks to NavMan. Our roll-out of NavMan transponders into almost half of our 71 vehicle fleet demonstrates our commitment to low response times and superior customer service. We also consider an in cabin self rescue an admission that the equipment is cheap and unreliable and you are on your own – get yourself out!

This function has also allowed us to reduce our emissions, by becoming more fuel efficient, where our technicians can take the quickest available route. We can do our bit for the environment, make substantial time and cost savings and improve response times for customers.

“Implementing this latest technology indicates our commitment to high quality customer service”